We are very confident that our fine jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may return your order within 30 days from the date of shipment for a full refund or exchange (less shipping and insurance charges).

Returning Your Order:
Please follow these steps to return or exchange your jewelry item(s):

1. Contact Customer Service by sending an email with your order number and request a Return Authorization Code.
2. Print the Return Form, and fill it out completely. Please write your Return Authorization Number (RAN) on the return form and on the outside of the shipping box.
3. Send your item(s) with Original Tag(s) attached, original packing materials, return form, and original invoice to us by an insured courier (UPS or Registered Mail) and retain the tracking number for your records. We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry-related words on the outside of the package.
Send your package to:

Univest Trading Inc.
Att: Returns Department
22 W. 48th St. Suite: 1007
New York, NY 10036 USA

4. After we receive your package, our Quality Inspection Department will verify the condition and authenticity of the returned item(s).
5. A refund will be issued within 3-5 business days. All refunds will be issued in the original form of payment. Please allow one monthly billing cycle for the credit to appear on your credit card statement.

Univest Trading Inc.
Att: Exchanges Department
22 W. 48th St. Suite: 1007
New York, NY 10036 USA

4. After we receive your package, our Quality Inspection Department will verify the condition and authenticity of the returned item(s).
5. The item(s) will be exchanged within 3 business days. All price adjustments will be done in the original form of payment.

Returns and Exchanges are subject to the following restrictions:
• The original Invoice and a Return Authorization Number must accompany the returned item to avoid 15% restocking fee.
• The Original Tag must not be removed. This is a security feature we use to verify the authenticity of the item. We cannot accept items whose tags have been removed.
• The item must be returned in its original condition, unworn and unaltered in any way. Items damaged due to client negligence cannot be returned.
• Rings come in a standard size of 7. If you should need a different size we will have to custom order your ring. If you would like to return a ring that has been custom ordered, please be aware that there is a %30 Re-stocking Fee.
• Special orders and engraved items are not returnable. If there was an error made on our part, we will happily exchange your order.
• Gifts to third parties are not refundable, and can only be exchanged.
• Shipping, handling and insurance charges are not refundable.